Privacy Policy

AyuMetra prioritises your privacy. This policy outlines what information we collect, how we use it, how it is stored, and the choices you have regarding your personal data. As an emotional wellness app, we understand the sensitivity of the information you may share with us, and we commit to handling it with care and confidentiality.

1. Information We Collect

We only collect the minimum amount of information necessary to deliver personalised well-being support. This may include: • Basic personal info like name, age, email address, location, and your interests. • Emotional wellness data, such as mood logs, journal entries, or reminders. • Device data, like your mobile OS version or app usage logs, solely for performance improvement. No sensitive health or medical records are collected unless explicitly shared by the user.

2. How We Use Your Information

Your information is used for the following purposes: • To personalise your emotional wellness journey (e.g., customised affirmations and insights). • To provide notifications for daily check-ins, breathing exercises, or reminders. • To understand usage patterns and improve the design and flow of the app experience. • To protect and maintain the security of our services. We do not use your data for advertising or sell your data to any third parties.

3. Data Security

We implement strict security protocols including encryption, secure database access, and role-based controls to protect your personal data. While we strive for strong security, no system can be guaranteed to be completely immune to threats. Users are therefore encouraged to avoid sharing highly sensitive personal details through the app.

4. Health Information Disclaimer

AyuMetra is not a medical app and does not comply with medical data regulations such as HIPAA unless explicitly stated otherwise. Any emotional well-being data shared within the app is intended solely for personal reflection and app personalisation, and not for medical diagnosis or treatment.

5. Data Sharing

We do not share your personal data with third parties except in the following situations: • When required by law (for example, in response to a court order). • When necessary to protect your vital interests or the interests of another individual. • When data is anonymised and used for academic research or performance analysis. In all other cases, your data remains strictly confidential.

6. Children’s Privacy

AyuMetra is not designed for users under the age of 13. If we discover that personal data from a child under 13 has been inadvertently collected, it will be immediately and permanently deleted from our systems.

7. Your Rights

As a user, you have the right to: • View and access the data you have shared. • Request corrections or deletion of your personal information. • Withdraw your consent and discontinue use of the app at any time. To exercise these rights, please contact us at ayumetra.app@gmail.com.

8. Third-party Services

If AyuMetra integrates with third-party services such as Apple HealthKit or iCloud, your data will be handled according to the terms and privacy policies of those respective platforms. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant updates will be communicated through app notifications, updates, or email. We encourage users to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, you may contact us at: ayumetra.app@gmail.com